Shipping policy

Shipping Destinations

ME Green is proud to offer international shipping to the following countries: Saudi Arabia (SAR ر.س), Brazil (EUR €), Côte d'Ivoire (XOF Fr), United Arab Emirates (AED د.إ), Spain (EUR €), France (EUR €), Gabon (XOF Fr), Lebanon (LBP ل.ل), Madagascar (EUR €), Oman (EUR €), and Togo (XOF Fr).

Payment Method

For seamless and secure transactions, we use Shopify Payments.

Shipping Costs and Calculation

• Shipping costs are calculated based on the delivery address, the size and weight of your order, and the shipping method selected.
• We strive to offer competitive shipping rates and may occasionally offer promotional free shipping on certain orders.
• Shipping costs will be clearly indicated during the checkout process before you complete your purchase.

Processing and Delivery Timeframes

• Orders are typically processed within 1-3 business days.
• Delivery timeframes depend on the shipping destination and selected shipping method.
• Estimated delivery time will be provided at checkout, but please note that this is not a guaranteed delivery date for your order.

Packaging

• All products are securely packaged to ensure they arrive in perfect condition. Special care is taken with fragile items.

Tracking and Updates

• Once your order is shipped, you will receive a tracking number via email.
• You can use this tracking number to check the current status of your shipment.

Shipping Restrictions

• Due to legal and logistical constraints, there may be certain items that we are unable to ship to specific destinations.
• Any restrictions will be noted on the product page or during the checkout process.

Damaged or Lost Shipments

• ME Green is not liable for any products damaged or lost during shipping.
• If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges

• For information about returns and exchanges, please refer to our Return Policy.

General Disclaimer

• Shipping times are estimates and cannot be guaranteed. We are not responsible for any delays caused by the shipping carrier.
• ME Green reserves the right to update or modify this Shipping Policy at any time without prior notice.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us for further assistance.